Polyworld is committed to providing you with the best possible customer service experience. Polyworld is bound by the Privacy Act 1988, and abides by the Australian Privacy Principles concerning the privacy of individuals.
Collection of your personal information
There are many parts of the site which can be viewed without providing personal information, however, there are some pages where you are required to submit personally identifiable information. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services, for marketing communications, to update our records and generally maintain your accounts with us.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. These companies will be provided only the personal information they need to deliver the service. Polyworld takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to the site, we collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.
Accessing Your Personal Information
You have a right to access your personal information. Requests must be submitted in writing.
Complaints, Contacting us and Changes
Call: +61 7 3889 5300
14-20 Robson Street
Clontarf, QLD 4019