Testimonials

Customer Survey Card RATING (out of 5):

Sales: 4.8

Dispatch & Delivery: 4.8

Product: 4.8

Installation: 4.9

Company: 4.8

Survey results are based on all 132 survey cards returned during approx 9 months in 2004. Data available on request.

Here are a few recent CUSTOMER SURVEY CARD comments:

Great service.

Mrs C., NSW

I will be recommending you to my friends and family.

D.B., Banyo, Qld

Dealing with your company for the first time. It was a pleasure to have everything go smoothly...

R.M., Harrisville, Qld

I am very happy with the happy & positive attitude from all the staff we had the pleasure of dealing with. Thank you.

R.J., Virginia, Qld

[The Driver] was excellent in placing the tanks in difficult positions (when he brings my next order, could you ensure they are half full of water :-) ) Many thanks.

B.K., Molendinar, Qld

A neighbour who saw the tank has also ordered form you. Thank you.

B.S., Samford, Qld

Filter unit omitted from delivery shipment, but immediately corrected & posted to me. Many thanks.

B.K., Tallebudgera, Qld

I installed the tank myself and am very pleased with the product, and after sales service is excellent. Thank you.

B.R., Wishart, Qld

We even talked about your great service - not very often these days.

R.N., Murarrie, Qld

TORNADO TALE

Dear Polyworld,

Recently, I purchased 5 X 23,000 litre water tanks from Polyworld and before we received any rain, we were hit by what can only be described as a mini tornado.

The neightours' tennis court fence was flattened, his electricity poles were snapped like matchsticks and even a basic cable barbed wire fence was knocked flat.

And of course 2 of my new tanks literally went flying about 500 metres across the paddock, over huge boulders, through 2 gullys and landing in the bottom of a third gully about 20 feet deep.

One tank suffered a few cosmetic scratches but was still 100% serviceable. The other suffered a 2 metre long crack at the top of the tank. This was obviously caused when the tank hit the ground after its "flight". This was propmtly repaired - about a 1 hour job!

To say that these tanks are tough is an understatement.

I can personally confirm that these tanks can obviously take just about anything that is dished out. They are really brilliant.

P. S.
Villeneuve, Qld

March 2004

BUSHFIRE BLITZ

Dear Polyworld,

Well, the smoke is beginning to settle but the ash and 'soot' are still rising as we recover from the trauma of the past few days where we thought we could lose our home, our 'Castle on the hill'.

I wanted to write and say thank you and the team at POLYWORLD for your part in helping us successfully protect our home from the bushfire we have just experienced.

I have remained a loyal customer over the years as your team has always not only given me very fair deals on pumps and tanks, the after sales service and advice has been very helpful.

Without a doubt, the extra water storage tank and pump I installed just last week as part of my firefighting plan in a strategic position on my property with the large mains, taps and hoses have helped us to successfully save our home.

The fire at one stage jumped into our garden fanned by a raging wind created by the fire.

My son and I were there just at the right time to use the fire hoses we had installed for fire fighting and we were able to put out all the fires that seemed to be racing towards our large Federation home like multiple claws of fire!

Investment in fire control, specifically water storage tanks and pumps when living in the great Australian bush is not a luxury, it is a necessary way of life!

My wife and I would like to personally thank you and your team for the professionalism and serivce you have given us.

Dr P. E.
Mudgeeraba, Qld

August 2004